Technology related to artificial intelligence (AI) has been developing quickly, impacting many industries, including business process outsourcing (BPO). Although AI has great potential to change the BPO industry, its advantages and disadvantages must be better understood. Let’s begin by examining how AI is positioned to transform this sector and where human expertise will … [Read more...] about AI: How is it Transforming Business Process Outsourcing for Unprecedented Growth?
Innovation & Change
It is often said that technology and the arts have a long and special relationship that permeates all stages of human development. Art is even part of the word technology - the word 'technology' stems from two Greek words Techne (art, skill, craft) and logos (discourse, thought, principle). Given this close relationship between art and technology it is not surprising that in … [Read more...] about Painting rice green: Precision farming in Suriname
Finalists in a celebratory mood at the Pr.A.I.S.E. for the Public Sector ceremony at the Hyatt Regency Trinidad on December 7, 2022. Public institutions and the public sector play a critical role in improving the lives of a country’s citizens. In Trinidad & Tobago, there is a need to enhance the efficient delivery of public services – one of several priorities of the … [Read more...] about Pr.A.I.S.E. for raising the bar in the Trinidad & Tobago public sector
The digital grocery ecosystem represents the future of retail, and a successful digital transformation presents significant opportunities for all businesses, especially SMEs. It’s an opportunity to broaden markets, offer customers better experiences, ensure continuity, accelerate growth, and become more resilient. In this blog series we have been exploring the digital grocery … [Read more...] about Digital Maturity, Omnichannels and the SME Grocery
A recent New York Times article declared, “Caribbean nations are trapped between the global financial system and a looming climate disaster. One country’s leader has been fighting to find a way out.” That country is Barbados, and the leader is Mia Motley, Prime Minister and climate innovator extraordinaire. As a small island developing state (SIDS), Barbados faces … [Read more...] about Barbados taking its Blue commitments ahead with innovative deal