Technology related to artificial intelligence (AI) has been developing quickly, impacting many industries, including business process outsourcing (BPO). Although AI has great potential to change the BPO industry, its advantages and disadvantages must be better understood. Let’s begin by examining how AI is positioned to transform this sector and where human expertise will … [Read more...] about AI: How is it Transforming Business Process Outsourcing for Unprecedented Growth?
Egbert Von Frankenberg

Egbert Von Frankenberg
Egbert von Frankenberg is a distinguished figure in the Jamaican business landscape, boasting over 16 years of experience. Currently, he holds prominent positions as the Chairman of the Global Services Skills Board (GSSB) and a Board Member at the Business Process Industry Association of Jamaica. Additionally, Egbert is the Co-Founder and CEO of Knightfox App Design Ltd., with a focus on digital transformation consulting and Cloud Services. Originally from Berlin, Germany, Egbert has made his mark in Jamaica, assuming leadership roles in media and tech for esteemed establishments like RJR Communications Group and Sandals Resorts, he has garnered extensive experience across various industries early in his career. Outside of his professional pursuits, Egbert enjoys sailing, kite-surfing and immersing himself in contemporary works on geopolitics.