Without question, the digital grocery ecosystem is shaping the future of retail. E-commerce is growing and rapid rates of digital grocery transformation continue across the globe. Propelled by the COVID-19 pandemic, the digital economy is emerging in Latin America and the Caribbean, and vendors need to be responsive to the opportunities and risks associated with disruptive … [Read more...] about Closing the digital divide: Leaving no one behind in the grocery ecosystem
Dominique Afoon Jones
Dominique Afoon is a Senior Associate in the Health & Social Protection Division at the Inter-American Development Bank (IDB). Her primary focus lies in the strategic development and implementation of health projects across Trinidad and Tobago, Suriname, and the broader Caribbean region. Prior to her role at the IDB, Dominique garnered experience in the private sector as a distributor of fast-moving consumer goods in Trinidad for 15 years. Her academic background includes a Bachelor's degree in Mathematics & Economics from the University of the West Indies, Cave Hill, and a Master's in Business Administration from Edinburgh Business School. She also holds a PMP certification from the Project Management Institute. In 2023, Dominique completed the Leading Digital Transformation in Healthcare program at Harvard Medical School. This advanced training has strengthened her commitment to driving digital health innovation and transformation within the region.
Digital Maturity, Omnichannels and the SME Grocery
The digital grocery ecosystem represents the future of retail, and a successful digital transformation presents significant opportunities for all businesses, especially SMEs. It’s an opportunity to broaden markets, offer customers better experiences, ensure continuity, accelerate growth, and become more resilient. In this blog series we have been exploring the digital grocery … [Read more...] about Digital Maturity, Omnichannels and the SME Grocery
The Online Operation: Small Grocer Opportunity in a Digital World
This series aims to explore how the digital grocery ecosystem will shape the future of retail in Trinidad & Tobago. In our previous case Accessing the Digital Shelf – The Small Vendor Reality, we explored the reality of most small businesses; that there are many obstacles preventing them from progressing or growing in a digital landscape. This gap is one of the reasons why … [Read more...] about The Online Operation: Small Grocer Opportunity in a Digital World
Accessing the Digital Shelf – The Small Vendor Reality
“Always prepare for the opportunity that never comes than be unprepared for the opportunity that arrives at your door.” Sabrina Nicholls - owner Sabrina’s Exotic As we explore the digital grocery ecosystem in Trinidad and Tobago and its role in helping achieve the objectives of the IDB’s Vision 2025 and the IDB Country Strategy with Trinidad & Tobago … [Read more...] about Accessing the Digital Shelf – The Small Vendor Reality
The Digital Grocery Ecosystem – Shaping the future of retail
In Trinidad and Tobago, digital transformation is a key priority of the government and its work with the Inter-American Development Bank. Bold steps towards advancing this agenda are underway, including the establishment of a dedicated Ministry of Digital Transformation in 2021. In this five-part series we will explore opportunities for digital transformation in T&T’s … [Read more...] about The Digital Grocery Ecosystem – Shaping the future of retail