Technology related to artificial intelligence (AI) has been developing quickly, impacting many industries, including business process outsourcing (BPO). Although AI has great potential to change the BPO industry, its advantages and disadvantages must be better understood. Let’s begin by examining how AI is positioned to transform this sector and where human expertise will … [Read more...] about AI: How is it Transforming Business Process Outsourcing for Unprecedented Growth?
Digital Transformation
A bird’s eye view on project execution in Guyana
During the pandemic, the IDB Country Office in Guyana embraced drone technology to advance project supervision, an innovative way of yielding greater value in project execution. “What date was that picture taken?” asks the contractor looking at an image of a road construction project in Georgetown, Guyana. “On May 4,” the Inter-American Development Bank (IDB) … [Read more...] about A bird’s eye view on project execution in Guyana
Closing the digital divide: Leaving no one behind in the grocery ecosystem
Without question, the digital grocery ecosystem is shaping the future of retail. E-commerce is growing and rapid rates of digital grocery transformation continue across the globe. Propelled by the COVID-19 pandemic, the digital economy is emerging in Latin America and the Caribbean, and vendors need to be responsive to the opportunities and risks associated with disruptive … [Read more...] about Closing the digital divide: Leaving no one behind in the grocery ecosystem
Pr.A.I.S.E. for raising the bar in the Trinidad & Tobago public sector
Public institutions and the public sector play a critical role in improving the lives of a country’s citizens. In Trinidad & Tobago, there is a need to enhance the efficient delivery of public services – one of several priorities of the Inter-American Development Bank’s 2021 – 2025 Country Strategy with the country. But while challenges do exist, it’s important to give … [Read more...] about Pr.A.I.S.E. for raising the bar in the Trinidad & Tobago public sector
Financial Challenges for Bahamian Firms
Financial institutions and markets are integral in enabling transactions, intermediating savings for businesses in need of financing, allocating scarce financial resources and facilitating risk diversification. Modern economies rely on these financial institutions and markets to finance private sector development. For economies like The Bahamas, the post-pandemic recovery will … [Read more...] about Financial Challenges for Bahamian Firms