Imagine a world where a newborn child is registered online as a citizen from the hospital by their parents, who in turn have a digital ID to manage their interactions with the government, without queues, forms or papers. It sounds like science-fiction, right? Well, in Estonia, it is already happening. In that country, 99% of all government services are … [Read more...] about 8 lessons from Estonia’s digital transformation for Latin America and the Caribbean
e-government
Maneuvering uncertainty: Nowcasting to improve decision making in a crisis
One of the most common questions in times of pandemic has been: how to cope with constant uncertainty? This is because uncertainty makes it difficult to plan our lives, to manage our finances, it makes harder to have future job prospects, and even creates mental health challenges. At the macroeconomic level, uncertainty hinders the decision-making process for governments, can … [Read more...] about Maneuvering uncertainty: Nowcasting to improve decision making in a crisis
E-Government and Innovation in the Public Sector
Between September 15-19, a special mission was sent to Spain and the United Kingdom with the purpose of studying and documenting good practices involving e-government and innovation in the public sector. This mission was conducted with the support of the Knowledge and Learning Sector within the joint ICS-KNL program of Capability Development for Responsive, Citizen-centered … [Read more...] about E-Government and Innovation in the Public Sector
Public software
Led by the Institutional Capacity of the State Division, the First Workshop on “Regional Collaborative Mechanism of Public Software” was held in the City of Mexico on July 17-18, 2014. As shown in the activity report, the first outcome of the workshop was the set-up of a knowledge community for Latin America and the Caribbean focused on the development of collaborative … [Read more...] about Public software