Since 2010, South Korea has consistently ranked among the top three in the UN E-Government Development Index. What is the "secret sauce" behind this success? One could say that it results from more than 30 years of dedicated policies and governance to enhance the design and execution of digital services within the public sector. And that would be correct. However, some specific … [Read more...] about What makes South Korea a trailblazer in the digital transformation of the public sector?
8 lessons from Estonia’s digital transformation for Latin America and the Caribbean
Imagine a world where a newborn child is registered online as a citizen from the hospital by their parents, who in turn have a digital ID to manage their interactions with the government, without queues, forms or papers. It sounds like science-fiction, right? Well, in Estonia, it is already happening. In that country, 99% of all government services are … [Read more...] about 8 lessons from Estonia’s digital transformation for Latin America and the Caribbean