Imagine a world where a newborn child is registered online as a citizen from the hospital by their parents, who in turn have a digital ID to manage their interactions with the government, without queues, forms or papers. It sounds like science-fiction, right? Well, in Estonia, it is already happening. In that country, 99% of all government services are … [Read more...] about 8 lessons from Estonia’s digital transformation for Latin America and the Caribbean
Maneuvering uncertainty: Nowcasting to improve decision making in a crisis
One of the most common questions in times of pandemic has been: how to cope with constant uncertainty? This is because uncertainty makes it difficult to plan our lives, to manage our finances, it makes harder to have future job prospects, and even creates mental health challenges. At the macroeconomic level, uncertainty hinders the decision-making process for governments, can … [Read more...] about Maneuvering uncertainty: Nowcasting to improve decision making in a crisis
Digitalizing public service delivery in Haiti: challenges and opportunities
Digital transformation is no longer a choice. The pandemic has highlighted disparities among countries, including their ability to adapt public service delivery in response to the unforeseen shutdown of economic activities around the world and the increased needs for governmental support by citizens. At the heart of this lies a key lesson – digital transformation is no longer a … [Read more...] about Digitalizing public service delivery in Haiti: challenges and opportunities
Good digitalization does not happen on its own: it requires good human decisions
One of the most powerful ways for Latin-America and the Caribbean (LAC) to leapfrog into the future is digital transformation. It is important to understand, however, that “transformation” is really the operative word. It is not simply about buying software or digitizing processes. Rather, digital transformation implies a profound change in the way of doing business, accessing … [Read more...] about Good digitalization does not happen on its own: it requires good human decisions
How to address Violence Against Women in Citizen Security programs?
As part of the cooperation protocol between GDI and ICS, and with the support of KNL, the Citizen Security Cluster carried out a coaching session on September 4 on how to address Violence Against Women in Citizen Security programs. Technical reports produced by GDI and ICS were presented: “Violence against women and the Criminal Justice System” and “Citizen Security and … [Read more...] about How to address Violence Against Women in Citizen Security programs?