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Cities Post-covid

The Power of Urban Storytelling

November 12, 2020 por Claudia Huerta - Cassim Shepard Leave a Comment


Over the past few months, as the initial shock of the COVID-19 pandemic subsides, urbanists around the world have begun the process of reimagining what cities can and should look like post-pandemic. At the IDB Cities Network, several of our webinars in our series focused on municipal management of the COVID-19 pandemic in Latin America and the Caribbean focused on the future of cities. From reimagining public spaces to building back in climactically inclusive and biodiverse ways, the COVID-19 pandemic has created an opportunity for cities to implement significant changes in innovative ways.

As cities embark on designing and implementing ambitious solutions to confront their challenges in a post-COVID world, they also begin to engage in urban storytelling as they share these new ideas and proposals with their citizens. Storytelling is an essential tool for every urbanist and local official, but it is even more important now that cities are beginning to think and consider their futures in new ways.

As Cassim Shepard, urbanist, professor, author of Citymaking: the Culture and Craft of Practical Urbanism, and principal of S/Q Projects, shared with us in the IDB Cities Network’ Storytelling for Cities workshop in September, storytelling takes on a unique form when it enters the urban setting. While it retains its structural core of character, goal, and challenge, today’s urban development stories, especially in our current context, focus on real people and communities trying to manage significant change while interacting with new solutions and tools that introduce the transformative possibility of urban change.

Storytelling process by Cassim Shepard
Storytelling process by Cassim Shepard

Storytelling helps urban development professionals to make more sound decisions, because at its core it begins with understanding a city or community’s spirit of place. By understanding the true context of a place, the possibility of transformation opens up as storytellers identify what the problem to be solved is together with stakeholders. Community asset maps help to make this possible; by creating a conceptual map of a place’s assets and challenges, based on the perspective of those who live there, storytellers are better able to understand the existing conditions in their cities and communities. While community asset maps can be done using pen and paper, digital storymaps, like Arcgis’ Storymap, can also a useful way to compile different materials — including traditional planning and development outputs like charts and graphs, databases and maps — into one cohesive narrative that can easily integrate text, video, photos, and maps.

When framing their story, storytellers must then establish and communicate their vision, answering the question of how the world will be different after their solution is implemented based on that deep listening. Effectively communicating that vision can often rely on defamiliarizing and reframing the context for the audience – making it special so the audience can recognize it for what it actually is. Antanas Mockus’ out of the box approach to reducing traffic fatalities during his tenure as Mayor of Bogotá is a great example of this. Based on his belief that Bogotanos feared ridicule more than fires, he hired 400 traffic mimes to call out those breaking traffic laws.

Traffic Mimes in Bogotá. Social Campaing. Source: This Changes Everything
Traffic Mimes in Bogotá. Social Campaing. Source: This Changes Everything

Having a clear narrative strategy when bringing together these elements is crucial. Urban developers must always consider audience and intent – who tells the story greatly influences the story itself as well as the audience’s reaction. Audiences should drive the way stories are told – having a clear objective of how the story can augment the audience’s motivation, whether it’s informing, engaging, or inviting the audience to create change, is essential.

As urbanists and local officials work on developing innovative new solutions for their post-COVID cities, storytelling’s ability to raise the stakes of the discourse and bring citizens together is critical. Storytelling shows the audience actual people in an abstract set of conditions, thereby inviting the audience to share in a deeper emotional experience. In these urban stories, the heroes are not the solutions, the individuals that have the ability to access the tools to change their realities are. This allows a story to cut across differences to find commonalities and bring different people together, an ideal outcome for any urbanist.

You find all the materials reviewed in our Storytelling Workshop here:

  • Recordings of the first and second session 
  • Notes taken during the first and second session
  • Presentations shared during the first and second sessions
  • Bibliography and recommended further reading


Filed Under: Cities Network, Red de Ciudades, Smart cities, Sociedad urbana Tagged With: cities, Citizen culture, Corona Virus, Coronavirus, Covid-19, future cities, Narrative, pandemic, Storytelling

Claudia Huerta

Claudia is a consultant at the Inter-American Development Bank currently working on the IDB Cities Network team. Since 2018 she has worked on a variety of projects at the IDB, launching the Kudos software system for the Climate Change and Sustainable Development Division and currently supports the IDB Cities Network’s efforts to promote institutional support, innovation, and the exchange of knowledge amongst its member cities. Prior to her work at the IADB, Claudia was a Manager of International Business Development at L’Oreal, where she responsible for the global business intelligence of over $1 billion Euros in sales and managed acceleration strategies in over forty countries. Claudia holds a Masters Degree in International Affairs, specialized in Migration Affairs, from Baruch College and a Bachelor of Science from the Fashion Institute of Technology in International Trade and Marketing.

Cassim Shepard

Cassim Shepard produces non-fiction media about cities, buildings and places. Trained as an urban planner, geographer, and documentary filmmaker, he lectures widely about the craft of visual storytelling in urban analysis, planning, and design. His current research project — Self-Help Housing: Incremental Approaches to Shelter Since 1965 — is supported by fellowships from the Guggeheim Foundation and the MacDowell Colony. His nonfiction film and video work about cities around the world has been exhibited at venues including the Venice Architecture Biennale, the Museum of the City of New York, the United Nations, the Pavillon de l’Arsenale (Paris), the African Centre for Cities (Cape Town), and the Cooper Hewitt Smithsonian Design Museum. His writing on urbanism has appeared in Next City, Places, Domus, Public Culture, as well as in books and catalogues documenting work by Geoff Manaugh, David Adjaye, and others. His first book, Citymakers: The Culture and Craft of Practical Urbanism, was published by Monacelli Press in 2017. Shepard teaches in the Graduate School of Architecture, Planning and Preservation at Columbia University and has been a guest lecturer in the Cities Programme of the London School of Economics and the School of Design at the University of Illinois at Chicago, and a Poiesis Fellow at the Institute for Public Knowledge at New York University. He studied filmmaking at Harvard University, urban geography at Kings College London, and urban planning at the Massachusetts Institute of Technology.

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Este es el blog de la División de Vivienda y Desarrollo Urbano (HUD) del Banco Interamericano de Desarrollo. Súmate a la conversación sobre cómo mejorar la sostenibilidad y calidad de vida en ciudades de América Latina y el Caribe.

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