What is government digital transformation? For the Inter-American Development Bank, Government digital transformation is the change in corporate culture, organizational models, methods, and processes that takes advantage of information and communication technologies (ICT) to enable public institutions to meet the needs of citizens and businesses in an efficient, transparent, … [Read more...] about What are the 5 axes of government digital transformation ?
digital transformation
8 lessons from Estonia’s digital transformation for Latin America and the Caribbean
Imagine a world where a newborn child is registered online as a citizen from the hospital by their parents, who in turn have a digital ID to manage their interactions with the government, without queues, forms or papers. It sounds like science-fiction, right? Well, in Estonia, it is already happening. In that country, 99% of all government services are … [Read more...] about 8 lessons from Estonia’s digital transformation for Latin America and the Caribbean