The ability of governments to improve citizens' lives is directly tied to their institutional capacity, with human resource management as a critical pillar. A solid and professional civil service is essential for implementing effective policies and delivering quality services. Where does the region stand? In this blog, we share 5 key lessons from the latest IDB study, which … [Read more...] about Five Key Lessons for Improving Public Service in Latin America and the Caribbean
Public Management
How to promote citizen participation in government audits using international best practices?
Despite the representation crisis highlighted in the 2023 Latinobarómetro's report, where support for democracy in Latin America and the Caribbean has dropped from 63% in 2010 to 48%, there has been a notable increase in citizen participation in audit oversight led by Supreme Audit Institutions (SAIs) over the past 20 years, with digital innovation playing a key role. The … [Read more...] about How to promote citizen participation in government audits using international best practices?
How to improve human resources management in public administration, according to public servants
A meritocratic, motivated and committed civil service is essential for the delivery of public goods and services. How can human resources management policies and practices, a key aspect of public management, be strengthened? In this blog, we present the case of Chile and how national surveys of civil servants provide key evidence for better decision-making and contribute to … [Read more...] about How to improve human resources management in public administration, according to public servants
State capacities and climate change: the public management of complex problems
Have you ever wondered why education or health policies are tipically led by a single ministry or agency, while climate change policies involve a large group of them? Nothing short of 14 ministries in Mexico and 25 federal agencies in the United States (including the top authorities in economic policy, energy, defense, urban development, agriculture, transportation, and … [Read more...] about State capacities and climate change: the public management of complex problems
What are the 5 axes of government digital transformation ?
What is government digital transformation? For the Inter-American Development Bank, Government digital transformation is the change in corporate culture, organizational models, methods, and processes that takes advantage of information and communication technologies (ICT) to enable public institutions to meet the needs of citizens and businesses in an efficient, transparent, … [Read more...] about What are the 5 axes of government digital transformation ?