Public Sector

Five Key Lessons for Improving Public Service in Latin America and the Caribbean

30 May, 2025 por Mariano Lafuente - Edgardo Mosqueira - Sandra Naranjo Leave a Comment

The ability of governments to improve citizens' lives is directly tied to their institutional capacity, with human resource management as a critical pillar. A solid and professional civil service is essential for implementing effective policies and delivering quality services. Where does the region stand? In this blog, we share 5 key lessons from the latest IDB study, which … [Read more...] about Five Key Lessons for Improving Public Service in Latin America and the Caribbean

Digitalizing public service delivery in Haiti: challenges and opportunities

21 January, 2022 por Takady Mamadou Konaté - Stevens Simplus - Laura Giles Álvarez 2 Comments

Digital transformation is no longer a choice. The pandemic has highlighted disparities among countries, including their ability to adapt public service delivery in response to the unforeseen shutdown of economic activities around the world and the increased needs for governmental support by citizens. At the heart of this lies a key lesson – digital transformation is no longer a … [Read more...] about Digitalizing public service delivery in Haiti: challenges and opportunities

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